8. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Find out more about TV Anywhere >. what AS Name value is reported when you visit are you able to visit site?; BTW: is there are reason why you are access the old Web Safe page?. Dial 780 for mobile services from any UK Virgin Media mobile. Orphan Email accounts. For more tips on how to keep your kids safe online, visit Internet Matters. Child Safe not working in Security matters 3 weeks ago; Web safe not working when enabled in Security matters 4 weeks ago; MISOLD AND DIRECT DEBIT SET UP WITHOUT CONSENT WITH O2!!! in Security matters 16-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023Looking in this section of the forum is has been quite clear for many months the Web Safe management functions have been problematic to totally broken for many customers. Launch company Virgin Orbit extended unpaid furlough for employees after a financing deal fell through over the weekend, a media report says. Contact the site operator for further help. 2. Thank you for your post and welcome to our community. Open the TCP/IPv4 properties using the steps provided . – Now click on the restart and wait for a while. 168. However, it seems to have stopped since a few days ago. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. com:Y54kpX5g: curl -v smtps://smtp. in Security matters a week ago; Online security in Security matters a week ago; Child safe mode is not turning on in Security matters 2 weeks ago; Online security in Switched On Families 2 weeks ago Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. Go to Switched on Families Web Safe Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. SpeedThe forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. Doesn't work in Igconito, Chrome Browser, Edge or Safari. 1. Virgin Islands. 1. ) belongs here. Hi, I've noticed the VM web safe is not working properly. Enter your credentials and press OK to log into the router settings menu. 1. computers, tablets, smartphones etc. Check in for your Delta flight in the way that suits you best. It’s easy to turn on. I have my own user end protection against malicious sites so neither is desirable. Enter the email address or the mobile number you gave us when you joined Virgin Media. If you know you were using Cloudflare before and that's the DNS with. Internet not working on Mac even though all other devices are ok in Security matters 3 weeks ago; Re: Child Safe Not Working in Security matters 3 weeks ago; Web safe not working in Switched On Families 3 weeks ago Child safe not working in Security matters 22 hours ago; Child safe not working in Security matters 22 hours ago; Child safe issues, Virgin Media customer service is appalling in Security matters Sunday; Child safe not activating in Switched On Families Saturday; Cannot Turn Off Websafe and Child Safe in Security matters Friday Child safe not working. Login in the the Virgin Media online account and try the to enable websafe. From the control options list select Mail (Microsoft Outlook). shows connected to Virgin Media Business. Networking and WiFi. Options. Switched On Families. on 01-10-2022 16:28. Virgin Media customers can get unlimited online protection. Web Safe is a rotten product which is being foisted upon users in a manner which is unbecoming of a decent ISP. Can we ask if your child safe is. Checking other resolved questions on here I've tried t. * Call costs may vary. Ben Schlappig. . On my account its activated but it doesn't filter out any of the websites i want on any device connected to the network. 1/help for specific device where Web Safe is not working. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. for all devices. QuickStart, set up and connections. Thank you for your post and welcome to our community. Some well-known web safe fonts include: Arial; Helvetica; Verdana; Georgia; Times New Roman; Tahoma; Pro-tip: use CSS Fonts to find lesser. Changing network settings to use any Public DNS should re-gain full access for the. 1 into the address bar of your browser. com nslookup protonvpn. 8 and Secondary 8. Our network delivers the fastest widely-available broadband speeds to homes and businesses. Hi Shaz - unfortunately this issue has been going on for several weeks and there is no fix provided by Virgin - weeks of excuses but no-one has managed to change this as yet sadly. Cleaning my my cache and cookies. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. 1. Access your Virgin. This is the mode you choose if you’ve decided to use a third-party router, such as the Netgear Orbi system or Google Wifi . Child safe not working in Security matters Tuesday; Child Safe not working in Security matters 2 weeks ago; Installed Web Safe on Mac. virgin. In the meantime consider try the old site page Web Safe Settings to see if that allow you to achieve what you want. Virgin Phone Switchover. Some examples: Help and Support > Billing and Payments > View your bill - takes me back to the help section again. 4. I am not on any VPN. - View and track your transactions with our automatic tagging of your. 8. 1. Virginmedia. IntroductionThis information applies to all four Virgin Media Email domains. Any website unsuitable for children is blocked by default. The disaster is that i have called the customer services for. 1. 8. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. People say to go into the Firewall section and disable certain setting that aren't there the option I have are:How to register to use the TV Go app or website. in Switched On Families 4 weeks ago; Child and Web safe - cannot access some sites in Security matters a. Internet not working on Mac even though all other devices are ok in Security matters 3 weeks ago; Re: Child Safe Not Working in Security matters 3 weeks ago; Web safe not working in Switched. Tuning in. If you go online, It will still show as being off but you need to turn the parental controls on and then off again and then delete them again, I hope this helps. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. TRACK, BUDGET, SAVE AND PAY. F-Secure SAFE: F-Secure SAFE not available on Virgin Media. Joining in. ), check if there are any restrictions on sender's list for [email protected] Safe: Web Safe is subject to December) 2013, published March 2014. iOS compatibility. 3. Are you seeing the old UI (left) or the new UI (right). Log in to My Virgin Media. 4. I need it to work because I don't have a mobile and I'm disabled. I've tried a router reboot but that has not fixed it. ago. (That's Cloudflare. 9. We have now restored the ability to send and receive emails for all affected accounts. Virgin Media; My Virgin Media; Shop; Help;. Child Safe - Disabled. I've been having issues with my websafe for months. 1. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. 1/help for sp. and they all return the same result: ⋮ Non-authoritative answer: Name: protonvpn. Phone. Tech Chatter. I’m sorry to hear of the issues that you’re having with your web safe and child safe settings at the moment. 168. After successfully. My Virgin Media App. Child Safe is best turned OFF & kept OFF ! When ON it will prevent access to Office VPN, Zoom + Teams & the like, a wide range of Social Media, many TV Streaming & Catch Up services, many commercial websites etc etc. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. 100 and 194. com IMAP Server. This article will. Join Now. How to change my Virgin Media or Virgin Mobile package by phone. 1. Hi Sabrina Two weeks ago child/web safe was working fine, but only a week ago everything stopped, even blocking websites manually stopped, - 5395816. Hi . 95 for 1250 ml. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Go to solution. Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS. To turn off your guest WiFi network, visit your network settings by entering 192. My booking. Security matters. I’ve been in touch with Virgin 3 times in the last week and they can’t solve it. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Follow these easy steps: 1. For other Virgin Media broadband issues you should. I’ve seen previous posts suggesting going to the 1. There is not much more you can do other than to wait for Virgin Media to identify what is causing Child Safe not to work for you any more given: Virgin Media and you have confirmed Child Safe is on you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Reply. Choose Off, and press Save. Can someone from virgin help please. Then, open your. SpeedFWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosProblems in the last 24 hours. Virgin Orbit was unable to close a potential deal with. From the device on which Web Safe appears to not be working go to What is the AS Name value reported? The following example reports this value as Virgin Media. combination of business expertise and Virgin. com nslookup protonvpn. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Account - Mobile. I have tried several times over the last month with the same results. Users can look forward to all other networks and mobiles vary. Go to Account settings, then Account details b. Find out more on our flying programme following the ongoing situation in Israel. Note you will need the passwords from the bottom of the Hub afterwards, so make sure they are legible. I have enabled child safe and even added some explicit sites to the deny list on the account page, however these sites are not blocked and are still accessible. 3. e. Account - Mobile. I can't do this. You can now manage your Virgin Money. True, the phone was not working before connecting Hub. The perfect. 4. You’ll pay nothing for 3 months (with no payment details. Browse Virgin Media Virgin Media Community. In the meantime, we can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. SpeedUser reports indicate no current problems at Virgin Media. vi. Dosing info - Hep B. The reason the pages were hanging is that the re-routing address to the mandatory Web Safe options page was not going to an actual location. In order to bypass this annoying restriction, you have to launch NordVPN and connect to a non-UK server. . Not able to access websafe_setting page (able to go to update_profile page). ago A warm welcome and thanks for posting on our community forums. From the device on which Web Safe is not working:. Cloudflare DNS servers 1. Only. 1. Unless. |. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. . And goi. Yes VM don't want to debug the opt out childsafe software on the server thats needs a reboot. Manage Your Account. My Virgin Media makes managing your account easier with all your information in one place. Have turned setting off and. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. These help with most problems if your Virgin internet is not working or if you’ve got no internet connectivity. com). Best VPNs for Virgin Media. Extra virgin olive oil contains a maximum of 1% free oleic acid, virgin olive oil contains 2%. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. g. Internet not working on Mac even though all other devices are ok in Security matters 2 weeks ago; Re: Child Safe Not Working in Security matters 2 weeks ago; Web safe not working in Switched On Families 2 weeks ago; Re: Child Safe not working in. They now say it is fixed. 1. Get NordVPN - the #1 VPN for Virgin Media. Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. . We would like to show you a description here but the site won’t allow us. Please help, I’ve got young, curious kids spending more time than usual on their screens over half term. Stay safe online. com email account from a desktop email program, you'll need the IMAP and SMTP settings below: IMAP Settings. I’ve been in touch with Virgin 3 times in the last week and they can’t solve it. Hi Kain Thanks for getting back to me regarding my post, you were correct a colleague from virgin has already solve my issue and it now - 5187577. You can try the service free for three months, and if you'd like to continue using it after that a charge of €4 per month will apply to your bill. i keep getting the following message - 5376275 - 3. 1. I’m losing the will to live. Stream from Virgin Media. It isn't safe for children to browse using Virgin's services at the moment - it is worth highlighting to others as wel. AutoModerator • 4 yr. 1 site and checking AS Name value says Virgin Media and it does. netvirginmedia. I tried to. A new secure password will be generated for you. That’s why we offer award-winning Virgin Media. If the problem persist post back here to have issue flagged to the forum team. SpeedChild Safe show is off but it's on and can't change it. 1/help for specific device where Web Safe is not working. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 100 and 194. I've tried plugging in a brand new phone + I've checked all the connections. If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. Plus, web safe fonts are less likely to stand out (if that’s what you’re aiming for) because they’re so common. By default Web Safe blocks access to VPN sites. You can even reboot your Hub from the comfort of your sofa. Sign in . Hello, I am having this problem too. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Click: Web Safe. 1. This is a known issue and our teams are working on a fix. 1. Visit the My Voucher tab to view all booking instructions. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Delta and Virgin are partners (Delta owns 49% of Virgin Atlantic and effectively controls it). When Accessed via Virgin Media, it does not saying “Connection is not secure”. It was easy to login into my virgin media account and change the settings. Just bear in mind this would reset everything. Please help, I’ve got young, curious kids spending more time than usual on their screens over half term. 1. I activated it yesterday, & it confirms my settings. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. QuickStart, set up and connectionsThis video is about how to use any website that has been blocked by Virgin Media. All the domains I tried work fine on Virgin Media. . Hey , Welcome to the community and thanks for taking the time to post your issue on the forums. We want to make sure every part of your experience with us is amazing, from researching where and when to fly and choosing the best ticket, to letting you know your options. This number is specifically for questions about mobile services, and can only be accessed from a Virgin Media mobile phone. SpeedA Former User 30 Mar 2017, 00:55. IntroductionThis information applies to all four Virgin Media Email domains. 5. Appreciate the thoug. 33 for each day their service is disrupted. Yes, you should visit Virgin Media's Service Status page to find that although they have a good internet connection they wish to be governed by the company and governmental guidelines and constantly changes, as we could do. Child Safe not working in Security matters Wednesday; Installed Web Safe on Mac. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. Once you leave your house you won’t be protected by Web Safe. Thirdly, Virgin Media uses a Child Safe feature that lets you restrict websites unsuitable for children. You will be required to create an Account if you don't have one with us already, to proceed. any help would be helpful. 100). You can call our Customer Service team on 789 from your Virgin Mobile, or 0345 6000 789* from any. Are you able to visit -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 168. Options. 8. Take us with you in four easy steps. Remote Content Not Loading. on 30-10-2022 12:40. Mobile customers can also use the app to keep on. Vishing calls received for both Virgin Media and O2 in Security matters yesterday; Child safe not working in Security matters Tuesday; Cannot Turn Off Websafe and Child Safe in Security matters a week ago; Child Safe not working in Security matters 2 weeks ago; Your filter is blocking legitimate sites in Security matters 2 weeks agoAccess Virgin Media router settings in modem-only mode One of the settings you may have previously accessed using the address above is the one to put the Virgin Media router in modem-only mode. SpeedDoes Web Safe work on Virgin Media WiFi. When accessing a page I am advised "You can easily change your Web Safe. Had a new Hub 5 yesterday to so say solve connection issues. By Natalie Kainz. How to register to use the TV Go app or website. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. If your site is blocked by a majority of ISPs, it may be that there is a. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. POP3 Settings. Nov. Downloading is fine, currently downloading at 540mbps. Child Safe not working in Security matters yesterday; Child safe not working in Security matters a week ago; Child safe issues, Virgin Media customer service is appalling in Security matters a week ago; Child safe not activating in Switched On Families 2 weeks ago; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks agoApple Mail not working over home broadband, everything else is OK in Networking and WiFi yesterday; Virgin media web email account not working in Email yesterday; My modem keeps making a whining noise in Networking and WiFi yesterday; Intermittent buffering (Twitch / Youtube etc) in Speed yesterdayQuickStart, set up and connections. on 09-07-2023 22:56. Learn how you can change Web Safe settings to turn Chi. VM must get it fixed once and for all. Often, the argument against more environmentally friendly ones is they don’t work as well – but that myth died with the success of Seventh Generation. on 06-03-2023 16:05. 168. Book. Update 2 (June 22, 2023) 04:41 pm (IST): The Virgin Media support team confirmed that the issue has finally been resolved. . 168. 168. Cables all ok. 1. Posted in Email. I added it to the 'allowed websites' list, and it's working fine. 8. Please enter your email. Looking in this section of the forum is has been quite clear for many months the Web Safe management functions have been problematic to totally broken for many customers. We’ll send you a confirmation email or text if we’ve found your. It will block lots of things because it does categorisation type blocking, same as OpenDNS or other filters in a corporate environment. The downside of web safe fonts is that your options are limited compared to web fonts. It works like a very supportive dating site: Members post their details. Security matters. If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. 1 within your internet browser. All my network settings on the PC is automatic, so DNS is default. Help. in Security matters a week ago; Online security in Security matters a week ago; Child safe mode is not turning on in Security matters 2 weeks ago; Online security in Switched On Families 2 weeks agoVirgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. See where this Helpful Answer was posted. on 06-04-2023 07:40. Uninstall and reinstall your VPN software – sometimes, starting fresh is the way to go. SpeedI am not on any VPN. The web filters introduced by ISPs use network-level filtering of broadband connections to block access to adult and illegal content. Mobile customers can also use the app to keep on. Learn more about the check-in requirements and procedures for Delta and its partner airlines, including Virgin Atlantic, and get ready for your trip. e. Hi Sabrina Two weeks ago child/web safe was working fine, but only a week ago everything stopped, even blocking websites manually stopped, but today it is working again well. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. Hi . You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). ). SpeedI’m sorry to hear of the issues that you’re having with your web safe and child safe settings at the moment. wrote: Thanks for the assist. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). comHi. 2. virginmedia. FYI Web Safe only works if Virgin Media's DNS is being used. net: Virgin Media Mail) account, so you can connect to your emails from your desktop email program or your mobile mail app. Stay safe. Once you leave your house you won’t be protected by Web Safe. NordVPN: Our #1 pick for Virgin Media customers. – After opening the phone. 4. 0. Find out if you're getting the superfast or ultrafast fibre Virgin, Sky, BT, EE, PlusNet and TalkTalk and other providers promise on. 100). Access your Virgin. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. I've tried a router reboot but that has not fixed it. For service in Cantonese or Mandarin. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. However, this understanding does not seem to. Yes, you are right, technically Virgin Media could apply any "other" traffic management. So I’ve gone in. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. Virginmedia. SpeedHi - my child safe settings are no longer saving - I get the same message each time: "Sorry the changes you made were not saved, please try again. Just to set expectations the issues with Child Safe have persisted for over 12 months. This post looks at one of t. There’s a network fault in your area. 5. Sorry that your web safe is not working on a particular site. Please note that this will be turned on by default. I m new to VM and contacted them 3 times last week about this issue and no help! - 5376275 - 2QuickStart, set up and connections. in Security matters Sunday; Online security in Security matters Friday; Child safe mode is not turning on in Security matters Thursday; Online security in Switched On Families a week ago; Online security in Security matters a week agoVirgin Media and you have confirmed Child Safe is on. Usually, when users try to access restricted websites, they will see one of the following pop-up screens: Web Safe parental control Hey @DavidCalla,. Web Safe: Web Safe will not automatically be set to on. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. Call: 1-888-675-8333. TRACK, BUDGET, SAVE AND PAY. Click: Settings. Consider trying the following: refreshing Web Safe page by pressing Ctrl + Shift + R to bypass browser cache; in a browser's Incognito / Private window; an alternative browser; If issue persist post back here to have issue flagged to forum team. By Linda Carroll. There are two Orphan Email accounts. 8. chubbysumo • 5 yr. I've tried a router reboot but that has not fixed it. Virgin Media accepts no responsibility for details. Web Safe is not implemented on the router - it's in place upstream in the Virgin Media network.